In today's hard market, it is imperative for insurance agents to be at the pinnacle of their performance to achieve success. They must possess superior skills and excel in customer-facing processes to effectively navigate the challenging landscape and meet the demands of clients. In this class you will learn to: Unlock dynamic strategies to enhance your selling skills. Implement powerful methods to boost sales and capitalize on opportunities during the policy renewal process with existing customers. Exceed customer expectations while adhering to legal requirements and upholding social responsibilities by practicing ethical behaviors. Safeguard yourself and your agency from errors and omissions through industry Best Practices. BONUS: Earn credit towards The Institutes Designations PRC® and ACSR with this Micro-Certification Course (additional online coursework required).

NOTE: This course DOES NOT qualify for CISR designation updates

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The world is changing and so too must our risk management analysis. This introduction to evaluating and assessing cyber risk and data liability exposures will provide you with insights into protecting your clients (and your agency) from potential data breaches and cyber threats. Explore how big data and technology influence risk management and insurance strategy. Gain insights into the emergence of parametric insurance and its role in addressing gaps in traditional insurance coverage. By attending this class, you will enhance your professional skill set, stay ahead of industry trends, and be better equipped to manage and mitigate risks in the modern landscape.

BONUS: Earn credit towards The Institutes Designations PRC® and ACSR with this Micro-Certification Course (additional online coursework required).

NOTE: This course DOES NOT qualify for CISR designation updates

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Discover the Kearney Archway during a private tour just for the IIAN and embark on a journey through America’s history along the Great Platte River Road.

A $30 additional fee applies and is collected at check out.

This family-friendly exhibit narrates the story of pioneers who played a significant role in shaping the nation during the Oregon Trail era and beyond. Come and join in the celebration of the Journey that Built America and enjoy cocktails and hors d'oeuvres afterward. It's a fantastic way to kick off the IIAN Annual Convention!

MEET BY 4:40pm near the IIAN Registration Desk in the main conference area and we will carpool there together.

The Commercial General Liability policy is the primary tool used to manage liability exposures for our commercial and business clients. This coverage form has demonstrated its effectiveness as a comprehensive and adaptable solution for risk financing needs. However, numerous nasty, despicable endorsements can be added to the policy that narrow the scope of coverage. This presentation will highlight some of these unfavorable endorsements and emphasize the importance for agents to be vigilant about these problematic modifications to the policy. We will also discuss a few endorsements that can expand coverage and should always be considered.

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In the current economic environment, one of the key questions insureds and agents should ask is “Is my coverage sufficient?”. In other words, “what would it take to reconstruct my building or home and replace all my stuff?” However, we all know that the focus usually shifts to “how much will this cost”? Especially in today’s marketplace. As you look at your book of business you may feel that almost three quarters of your clients are more than 50% underinsured. The question hovers like a dark cloud, driven by skyrocketing material costs, pandemic-triggered supply chain upheavals, unprecedented severe weather, and surging inflation. Prices continue to go up. This underinsurance crisis affects both commercial and personal clients. So, what is the conscientious agent to do? This program will examine these issues and provide strategies for helping your clients achieve the coverage they need.

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Join us for 'Mingle & Mimosas,' a lively networking interlude at this year's conference! This relaxed gathering is the perfect opportunity to connect with your peers, exchange ideas, and build valuable relationships. Enjoy a refreshing mimosa, Bloody Mary or soda pop as you mingle with fellow attendees in a casual, inviting atmosphere. Whether you're looking to expand your professional network, collaborate on new projects, or simply have a great time, 'Mingle & Mimosas' is the place to be. Don't miss out on this chance to combine business with pleasure and make meaningful connections that could spark your next big opportunity!

During the Great Depression, two distinct mindsets emerged. One focused on doom and gloom, while the other embraced change and innovation. The organizations that thrived were those that saw opportunity amid challenges. In today's market, being an insurance agent is tough. However, adopting a growth mindset, welcoming change, and fostering innovation can propel your career forward. Darrell “Coach D” Andrews, Chief Passion Officer and expert in DEI, Self-Care Empowerment, and Post-Pandemic Leadership, will inspire you to take control of your future by embracing change and innovation. His mantra is simple: “Change and innovation go hand in hand.” Known for his impactful work with organizations nationwide, Coach D will provide you with the tools to thrive and enjoy the journey. Attend this event to be inspired, informed, and equipped with the knowledge to excel in your work. Don't miss this opportunity!

Hear from our esteemed national representative, Gregory Sandrock, as he delves into pivotal industry topics, providing valuable insights and forward-thinking perspectives. Celebrate the exceptional contributions and unwavering dedication of your industry members during our recognition ceremony. Be a part of the dynamic process as we elect our next board officers, who will lead us into the next era of innovation and growth. This luncheon is more than just a meal—it's an essential gathering for anyone passionate about leadership and industry advancements. Don't miss this opportunity to connect with peers, honor colleagues, and influence the direction of our field.

Regardless of whether you are filling the commercial or personal insurance needs or, even more likely, a combination of these coverages for your small or hobby farm clients, the competitive nature of the marketplace requires that you differentiate yourself. This presentation reminds the insurance professional of the vital position they maintain in their relationship with these clients. We will include a discussion of the risk management process and use of those tenants in pursuit of reducing coverage gaps. Review of the many tools available to more thoroughly identify exposures during the interview process (applications, surveys, questionnaires, research tools, etc.) will be addressed. Successful identification will lead to effective analysis, control and finance of risk. Developing a plan and putting that plan in motion – including modification when needed - will make you the ‘go to’ for your clients’ insurance needs. Discussions of shortcomings in ‘base’ coverage forms as well as endorsements available to fill these gaps will show how the prepared insurance professional can differentiate themselves from the average agent. Anyone can sell insurance. Only the prepared professional can make themselves a trusted advisor.

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You know what they say – the best way to understand insurance is to follow a claim from start to finish. That is exactly what this program does but with a twist. Just when you thought it was safe to start explaining insurance coverages think again! We will look at a variety of “what if” questions and see what the answer and solution might be. We will not only look at the coverages but attempt to figure out why they were denied and what the outcome of the loss should have been.

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This overall series of training will address modern day leadership needs--as well as a new fresh perspective on Diversity, Equity, and Inclusion (DEI) . DEI 3M is a framework that focuses on the humanistic aspects of DEI. We realize that DEI is more than a race topic, it impacts females, ageism and much more.

• SESSION 1-POST-PANDEMIC LEADERSHIP: This session will focus on our new definition of leadership-designed to help with employee recruitment and retention in a post-pandemic era-'Leadership is the ability to listen, understand and engage! Leadership today is different from leadership five years ago. We will share strategies to develop leadership skills needed for today's employees.

• SESSION 2-DEI 3M FRAMEWORK-MINDSET 3M-Mindset-Mindset focuses on how 'Growth Mindset' according to Dr. Carol Dweck, can help us embrace the importance of valuing, welcoming and appreciating the difference and different perspectives we all bring to the table.

• SESSION 3-DEI 3M FRAMEWORK MOTIVATION & MEMORIZATION The motivation component of the DEI framework focuses on the 'Why aspect' of DEI. What are the benefits to my company and organization? Memorization focuses on the overall culture relating to DEI. How can we integrate DEI into our culture, over time?

This workshop will empower you to understand these two critical components of DEI!

Enjoy a fun filled carnival atmosphere brimming with opportunities to enhance your success, collaborate with your peers, and simply have a little FUN! Networking is the backbone of career growth, and our event provides the perfect platform to connect with like-minded professionals and forge meaningful relationships! Join your fellow agents in meeting with 50+ industry partners during our IIAN Conference Trade Show while you enjoy a delicious variety of hors d'oeuvres.

Don't miss an unforgettable evening of networking and fun at the President's Hospitality Suite, hosted by Nextgen! After a day filled with enriching discussions and valuable insights at the conference, we invite you to unwind and connect in a relaxed and entertaining atmosphere. This gathering is the perfect setting to forge new connections, share ideas, and build lasting relationships with fellow conference attendees. See you there!

Join us to savor a delicious selection of your favorite breakfast fare while we honor outstanding achievements in professional education. Connect with fellow agents and be inspired by their success stories. Our special guest, Martin Swanson with the Department of Insurance, will be there too. Don’t miss this opportunity to hear from an industry leader and elevate your understanding of our industry! Don't miss this perfect blend of recognition and refreshment to start your day!

This course will provide you with a robust understanding of contract law as it relates to insurance policies, enhancing your ability to interpret policy language, better serve your clients, and reduce the potential for E&O. You will master the rules for reading policies, handling exclusions, and decoding essential keywords and phrases. This specialized knowledge will empower you to excel in the insurance industry and gain a competitive edge in your career.

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